February 2022
Which are the partner medical institutions and why should I prefer to be hospitalized at them?
You can find out the complete list of partner medical institutions here by selecting “Former AXA”. It is recommended to choose a … Continue reading “Which are the partner medical institutions and why should I prefer to be hospitalized at them?”
Which are my coverages?
You can learn more about the coverages of your health policy either by coming in contact with your insurance advisor, or by … Continue reading “Which are my coverages?”
What should I do in case of an emergency?
In case of an emergency please call Generali Call Center at 210 8096100 to be informed about the nearest partner hospital. In … Continue reading “What should I do in case of an emergency?”
What should I do if I am admitted at a partner hospital?
In case of hospitalization in a partner hospital, you declare at the time of your admission to the Traffic Office, your insurance … Continue reading “What should I do if I am admitted at a partner hospital?”
What should I do if I am admitted at a non-partner hospital?
Call Generali Call Center at 210 8096100 in order to inform us about your scheduled hospitalization, at least one (1) day before … Continue reading “What should I do if I am admitted at a non-partner hospital?”
What are the requirements to receive indemnity for my hospitalization expenses?
Fill in the Disease or Accident Report within eight (8) days from the incidence and, if possible, before being discharged from the … Continue reading “What are the requirements to receive indemnity for my hospitalization expenses?”
What is the deductible?
“Deductible” is the amount written on your insurance policy related to your contribution in the hospitalization fees. The amount is self-deducted from … Continue reading “What is the deductible?”
I have paid but not received by insurance policy.
If you are a digital customer, you will receive an informative email after payment, through which you can connect to MyGenerali platform … Continue reading “I have paid but not received by insurance policy.”
I have a Medi+ insurance policy. What should I do if I am admitted at a non-contracted hospital?
It is necessary to call Generali Call Center at 210 8096100 to inform about your scheduled hospitalization at least one (1) day … Continue reading “I have a Medi+ insurance policy. What should I do if I am admitted at a non-contracted hospital?”
