What should I do if I am not to blame for the incident?

In this case, after reaching out to us to announce the incident, we will contact the insurance company of the vehicle involved: We will check whether there is acceptance of liability and if it participates in the Amicable Settlement System. In case of a positive answer, we will proceed with your compensation process immediately. If he does not accept the fault, we will inform you so as to contact the insurance company of the vehicle that is at fault for your compensation.

In case the insurance company of the involved party does not participate in the Amicable Settlement System, we will inform you, in order to contact this company for your compensation.