I have a Medi+ insurance policy. What should I do if I am admitted at a non-contracted hospital?
It is necessary to call Generali Call Center at 210 8096100 to inform about your scheduled hospitalization at least one (1) day before being admitted. In case of urgent admittance, you or a family member should inform us, within 48 hours from your admittance, so that we give you clarifications about your insurance coverage. Based on your policy terms, the “rational and usual charges” apply for which you can get informed by calling the Generali Call Center. You are also advised to have with you your Personal Health Carnet of the Principal Social Security Fund, if it is valid. Do not forget to present your identity card, when admitted at the hospital.