Services & Apps for Clients

Enjoy a holistic experience of service, care and protection that combines your insurance covers with innovative apps, personalized services and benefits. Enjoy your life, with the certainty that we are always by your side!

One password for all applications

Personalized benefits and tips

Specially trained representatives and partners

24-hour assistance

I am interested in services & apps for:

HEALTH

CAR

HOME

BUSINESS

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy and download your documents
  • Submit your claims and track their progress
  • Book online appointments with doctors, diagnostic centers or for checkups, at a day and time of your convenience
  • Receive pre-approval for your hospitalization or announce it & submit medical expenses
  • Call for help

YOUR DIGITAL HEALTH ADVISOR!

My Health IQ

  • Record your activities and your daily habits so as to monitor and improve your personal condition
  • Receive personalized guidance and instructions from your own digital life & health coach
  • Earn points and redeem them in the Generali Club Red Rewards Program

THE DOCTOR ON YOUR PHONE!

My e-Doctor

  • Communicate via teleconference with doctors of different specializations
  • Receive a first assessment of the possible cause of your symptoms 24/7
  • Book online appointments with doctors or nutritionists at a day and time of your convenience

YOUR PERSONAL TRAINER!

My e-Gym

  • Get free access to the digital platform wherever you are
  • Choose from the wide variety of video gym sessions and create your own training plan
  • Watch live gym sessions and receive guidance from the specialized trainers of Holmes Place

YOUR NUTRITIONIST!

Nutrition Consultation

  • Book an appointment with the dieticians – nutritionists of Affidea
  • Receive your personalized dietary plan that suits your needs
  • Treat eating disorders and/ or pathological conditions with nutrition consultation

A PSYCHOLOGIST AT YOUR SIDE!

Psychological Support

  • Speak with the mental health experts of Melapus
  • Book an appointment online (virtually or in person sessions)
  • Choose the expert based on their profile and specialty, the treatment, the cost, the area & the date you prefer for your appointment

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Download your documents
  • Submit your claims and track their progress
  • Activate the benefits and the services of your program
  • Call for help

A DOCTOR AT YOUR DISPOSAL!

MyDoctor

  • Contact a doctor by phone or video call
  • Receive guidance and medical information from a qualified doctor
  • Find useful information regarding prevention

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Download your documents
  • Submit your claims and track their progress
  • Activate the benefits and the services of your program
  • Call for help

A DOCTOR AT YOUR DISPOSAL!

MyDoctor

  • Contact a doctor by phone or video call
  • Receive guidance and medical information from a qualified doctor
  • Find useful information regarding prevention

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Download your documents
  • Submit your claims and track their progress
  • Activate the benefits and the services of your program
  • Call for help

A doctor at your disposal!

MyDoctor

  • Contact a doctor by phone or video call
  • Receive guidance and medical information from a qualified doctor
  • Find useful information regarding prevention

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy and download your documents
  • Submit your claims and track their progress
  • Book online appointments with doctors, diagnostic centers or for checkups, at a day and time of your convenience
  • Receive pre-approval for your hospitalization or announce it & submit medical expenses
  • Call for help

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Call Road Assistance and track the Road Assistance vehicle in real time
  • Declare the damage of your vehicle through videocall
  • Submit your claims and track their progress

DRIVE YOUR BEST, PAY LESS!

My Drive

  • Activate My Drive service via MyGenerali app and get discount coupons that can be used in your next premiums’ renewal
  • Have a diving score over 50 and get additional rewards & discounts every month
  • Learn useful driving tips & drive safer for you and those around you
ROAD ASSISTANCE WITH JUST ONE CLICK AWAY!

Road Assistance

  • Call Road Assistance online wherever you are
  • Monitor the route of your Road Assistance driver in real time

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Download your documents
  • Submit your claims and track their progress
  • Activate the benefits and the services of your program
  • Call for help

LESS KILOMETERS, LESS COST!

Pay as you drive

  • Receive premium discounts depending on the number of km you drive within a period of time
  • For up to 5.000 km within 12 months you gain a 20% discount,
  • For up to 7.500 km within 12 months you gain a 10% discount

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Download your documents
  • Submit your claims and track their progress
  • Activate the benefits and the services of your program
  • Call for help

LESS KILOMETERS, LESS COST!

Pay as you drive

  • Receive premium discounts depending on the number of km you drive within a period of time
  • For up to 5.000 km within 12 months you gain a 20% discount,
  • For up to 7.500 km within 12 months you gain a 10% discount

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

TOGETHER, FOR YOUR BUSINESS!

Advisory services for SMEs

  • Advisory services at no extra cost
  • Prevention regarding issues of fire protection, theft and quality improvement of your business

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

SUPPORT IN EVERY EMERGENCY!

Immediate Technical Assistance

  • 24/7 access to immediate technical assistance for your Home or Business
  • Immediate restoration and limitation of damage
  • Additional services and repair such as plumbing & electrical work, cleaning & asset storage

TOGETHER, FOR YOUR BUSINESS!

Advisory services for SMEs

  • Advisory services at no extra cost
  • Prevention regarding issues of fire protection, theft and quality improvement of your business

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments

ALWAYS BY YOUR SIDE!

My Generali

  • See the covers of your insurance policy
  • Submit your claims and track their progress
  • Direct contact with your insurance advisor

ONLINE PAYMENT!

Fast Pay

  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments