Insurance Apps & Services for Customers | Generali

Insurance Apps & Services
for Customers

Enjoy a holistic experience of customer service, care and protection that combines your insurance covers with innovative apps, personalized services and benefits. Enjoy your life, with the certainty that we are always by your side!

One password for all applications
Personalized benefits and tips
Specially trained representatives and partners
24-hout assistance
One password for all applications
Personalized benefits and tips
Specially trained representatives and partners
24-hout assistance

I am interested in services & apps

My Generali Life on
ALWAYS BY YOUR SIDE!
  • See the covers of your insurance policy and download your documents
  • Submit your claims and track their progress
  • Book online appointments with doctors, diagnostic centers or for checkups, at a day and time of your convenience
  • Receive pre-approval for your hospitalization or announce it & submit medical expenses
  • Call for help
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My Health IQ
YOUR DIGITAL HEALTH ADVISOR!
  • Record your activities and your daily habits so as to monitor and improve your personal condition
  • Receive personalized guidance and instructions from your own digital life & health coach
  • Earn points and redeem them in the Generali Club Red Rewards Program
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My e-Doctor
YOUR DOCTOR ON YOUR PHONE!
  • Communicate via teleconference with doctors of different specializations 24/7
  • Book online appointments with doctors or nutritionists at a day and time of your convenience
  • Receive a first assessment of the possible cause of your symptoms
  • Create your personal medical profile
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Nutrition Consulting
YOUR NUTRITIONIST!
  • Book an appointment with the dieticians – nutritionists of Affidea
  • Receive your personalized dietary plan that suits your needs
  • Treat eating disorders and/ or pathological conditions with nutrition consultation
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My e-Gym
YOUR PERSONAL TRAINER!
  • Get free access to the digital platform wherever you are
  • Choose from the wide variety of video gym sessions and create your own training plan
  • Watch live gym sessions and receive guidance from the specialized trainers of Holmes Place
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Psychological Support
A PHYCHOLOGIST AT YOUT SIDE!
  • Speak with the mental health experts of Melapus
  • Book an appointment online (virtually or in person sessions)
  • Choose the expert based on their profile and specialty, the treatment, the cost, the area & the date you prefer for your appointment
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Fast Pay
ONLINE PAYMENT!
  • Pay your insurance premiums wherever you are
  • Make secure payments with debit or credit card
  • Choose the payment method with up to 12 interest free installments
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