In case of a scheduled hospitalization abroad, and in order to find out if you can activate direct payment of the expenses at the hospital of your choice, please call the Generali Call Center at 210 8096100 or 18112. It is important that you contact us at least ten (10) days prior to your admission at the hospital.
If you have selected a medical institution that only accepts payments from patients, you will need to send us the following documents, signed by the Authorities and legally translated, by email at lifeclaimsretail@generali.gr, or lifeclaimsretail1@generali.gr for former ΑXΑ policies:
These are the required supporting documents:
Additional documents that may be required depending on the incident include:
