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PERSONAL BUSINESS
Damage Compensation

HOME Damage Compensation

I need help for:
INCIDENT REPORT
DAMAGE REPORT
DIRECT REPAIR
DAMAGE COMPENSATION
  1. HOME
  2. CUSTOMER SERVICE
  3. HOME INSURANCE
  4. DAMAGE COMPENSATION

How will I receive compensation for damages covered by my policy?

Find our more about the claim process by reading our short guide:
1

For amounts up to 2,500€:

Receive immediate compensation, without any supporting documents and worries! “On the Spot Payment” offers you the opportunity to receive compensation immediately, without the need for any supporting documents, for damages up to € 2,500 to your home. The service is activated after the incident report, during the process of completing the damage report, either at your place or online with the mobile app My eClaim.

2

For greater amounts:

  • Keep your receipts, invoices, and any other documents you will be asked when you register your claim.
  • After you have gathered and submitted the necessary documents for the damage assessment and the expert report to be completed, your insurance advisor or a Generali representative will contact you regarding the progress of your compensation. We recommend using the Direct Repair service, through which Generali coordinates the repair work, so you won’t need to make any upfront payments

I need help for:

Incident Report

Incident Report

Get in touch easily and quickly

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Damage Report

Damage Report

Activate the processes

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Direct Repair

Direct Repair

Follow the steps

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