Car Repair | Generali

How do I repair the damage at my car?

Please follow the steps below to repair the car damage at one of the partner repair shops of the Generali network or at another servicing point of your choice.
1

Call 210 8096100 or 18112 to report the incident. A specialized partner will meet you at your location to record the damage.  If you have been involved in an accident, please view the steps here.

One of our representatives will give you a call on the next business day to update you on the progress of your request and the next steps.

2

Transfer your vehicle to the Repair shop. You can choose one of the Partner Repair Shops of Generali for quick and easy support and to enjoy extra covers & benefits.

If you cannot transfer your vehicle, give us a call and we will schedule a transfer immediately through Accident Care.

3

Ask for a Cession Form at a partner repair shop or contact Generali instead. Submit the form after verifying that your signature is genuine at a Police Station or at any Public Authority or even digitally via gov.gr.

4

Provided that your request is approved, you can proceed with repairing and collecting your vehicle without payment

Alternatively, if the conditions on the accident scene are safe, you can use the My e-Claim service.

My e-Claim

Complete the incident report process remotely or vehicle damage report, easily & quickly with a video call by simply following our 4-step guide:

 

  • Call Generali’s Accident Care at 210 8096100 and inform them regarding the incident
  • Receive a link via sms, to download the application to your mobile phone
  • Receive a video call through the application from the Generali representative with instructions to record the circumstances of the accident and the details of the drivers and vehicles involved
  • Check and accept the accident declaration through the mobile screen
360

I need help for:

Car accident

Car accident

What to do in case of an accident

LEARN MORE
Car theft

Car theft

Activate the processes immediately

LEARN MORE
Glass Breakage

Glass Breakage

Follow the instructions for repair

LEARN MORE
Taxi Ride

Taxi Ride

Reach your destination

LEARN MORE
Road Assistance

Road Assistance

Call us from wherever you are

LEARN MORE