For amounts up to 2,500€:
Receive immediate compensation, without any supporting documents and worries! “On the Spot Payment” offers you the opportunity to receive compensation immediately, without the need for any supporting documents, for damages up to € 2,500 to your home. The service is activated after the incident report, during the process of completing the damage report, either at your place or online with the mobile app My eClaim.
For greater amounts:
After you have gathered and sent all necessary documents to complete the incident report and the damage report, the insurance advisor or Generali representative will contact you to let you know on the claim compensation process
