Customer Service | Generali

CUSTOMER SERVICE

We are by your side, no matter what happens

24 hour care and support

Feel safe no matter what comes up in your life, knowing that we are by your side with a network of specialized partners, as well as smart customer service tools and digital applications, which speed up the processes and the provision of assistance.

Customer Service

Customer Service

181 12 or 210 8096100
You can call from your landline or mobile phone, for your every need.

Customer Service Monday – Friday 08:00-17:00
Health Call Center 24/7
Road Assistance 24/7

Network Of Advisors

Network Of Advisors

More the 3.500 specialized insurance agents are by your side to cater your every need

Contact Form

Contact Form

Get in touch with us
for any clarification
or info you may need
regarding your
insurance policy

Services & Apps for every need

Get a holistic experience of customer support, care and protection that combines your coverage with innovative apps, personalized services and benefits.

 

  • Get immediate service and learn all necessary information about your insurance benefits from a single point of access
  • Book online your appointments related to medical issues
  • Call Road Assistance easily & quickly
  • Coordinate the repair & restoration of any damage to your home or business
  • Get rewards and discounts
  • Get in touch with your insurance advisor

Enjoy your life, with the certainty that we are always by your side, so you can live and enjoy your every moment!

I need help for:

Car accident

Car accident

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Road Assistance

Road Assistance

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Annual Check Up

Annual Check Up

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Hospitalization

Hospitalization

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Incident Report

Incident Report

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Damage Compensation

Damage Compensation

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Incident Report

Incident Report

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Direct Repair

Direct Repair

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Have you submitted a claim?

Track its progress any time in MyGenerali, see the current status, along with the next steps to reach its completion.

Useful Videos

ΜyGenerali

Send your request for a check-up or an appointment with a doctor, easily & quickly, via MyGenerali digital customer platform. Download the app on your mobile or log in at your desktop.

ΜyGenerali

Get access 24/7 easily and quickly to all Generali services, via the MyGenerali customer digital platform.

ΜyGenerali

Get easily and quickly access 27/7 to all Generali services via the MyGenerali digital customer platform.

  • View your covers and benefits
  • Declare your hospitalization admission
  • Receive a hospitalization pre-approval
  • Book an appointment with a doctor and diagnostic center or for a check up
  • Submit your medical expenses
  • Track your compensation claims
  • Gain access to all Services
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Complaints submission

We take into consideration very seriously any comment, or input you may have, as we wish to improve constantly our services